• Home
  • Browse
  • Products
    • K-12
    • Higher Ed
    • Business
  • About
    • Features
    • Blog
    • Research
    • Jobs
    • Support
    • How to
    • Contact
  • Training
    • Free Workshops
    • VT Certification
    • Digital Library
  • Sign in
  • Register

Support Categories

  • Web Application
  • Mobile App
  • VT in your Learning Management System
  • Managing a K-12 License
  • Managing a Higher Education License
  • Managing a Business License
  • Billing and Purchases
  • System Integration
  • Troubleshooting
  • Privacy and Security
  • Uncategorized
  1. VoiceThread Docs
  2. Troubleshooting

Troubleshooting

Network requirements

Enabling cookies and local storage

Clearing the browser cache

Audio/video recording issues

Audio/video playback issues

File types accepted

File upload issues

Missing comments

LMS (LTI) troubleshooting

iOS Mobile App troubleshooting

Receiving VoiceThread emails

VoiceThreads are not loading

Trouble signing in

Browser requirements

Comment could not be processed

Using the Account Verification page

Phishing or spoofed emails

/
Simple Share Buttons